You're angry, disappointed, speechless or annoyed by someone. I know you had these feelings before – everybody has. That's why it's important to talk about it.
A conflict can be something very negative, but on the 15th of November we learned how we could minimize the negative affect and try to resolve it. We also found out what our typical conflict reaction is – mine is competing, while others are compromising, avoiding, accommodating and collaborating. Knowing our style will help us to make better decisions in our next conflict.
We also learned five easy steps and especially an I-message that can be used as tools not only in conflicts with our friends and family, but also in difficult situations at university or at work.
Thank you Christine for sharing about the conflict resolution skill!